Items must be sent back within 3 days of the delivery date. Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear. Items must be free of stains, makeup, deodorant, or wear. All returns must include an order number. If this is not sent correctly, your return may experience issues in processing. When sending back items from multiple orders, you must send an email stating in the subject “Return for Order #000000” with info for each applicable order.